Delivery times

Our delivery times are 7 to 10 days*.

We are the producers. Therefore, we have no intermediaries.

  

What happens after I confirm my order?

You will receive a confirmation email with your order details.

We will ship your order within 24/48 hours.

  

How do I track my order?

You will receive a second email once your item has been shipped.

This email will contain a link to Order Tracking, with automatic login using your personal credentials.

You can also go to this page directly from your browser and manually enter your credentials (email + order number).

  

What if I am not available on the day of delivery?

Packages delivered by post generally do not require a signature.

The few packages delivered by professional carriers sometimes require a signature upon receipt.

If this is the case and you are not present at the time of delivery, a card will be left in your mailbox containing information on how to proceed.

  

What is our return and refund policy?

If you change your mind, you can return your order. Returns can be easily arranged by sending us an email via our contact form.

More details on our Returns and Cancellations page. 

  

Special case of multi-item orders

 

Your order will arrive in a single package in most cases. 

  

Details on the packaging of your items

BESTINI is aware of the ecological impact of its products on the planet and makes every effort to improve by reducing packaging. Your order will be packed in a minimum of plastic bags and placed directly in a cardboard box surrounded by recycled paper sheets. 

 

Do you have a question? Our support is available 7 days a week: send us your request via the contact form.

*The announced deadlines may differ depending on your address and the items ordered. They are indicative, depend on the supplier, and do not engage the responsibility of our shop.